The dynamics of reliance, cooperation, and trust
Speaker: Professor John D. Lee, Cognitive Systems Laboratory, University of Iowa
When: 2006-12-12 15:30:00
Venue: 302 McElwain Building
Host: Prof Penelope Sanderson and David Liu
Abstract:Automation increasingly mediates our interactions with the world and
with others. Although automation often makes people more effective,
it can undermine performance if relied upon inappropriately. The
concept of trust is often used to explain reliance, but has rarely
been modeled quantitatively. I describe how decision field theory
can be used to model the dynamics of trust and predict patterns of
reliance. A game theoretic extension of this model describes how
automation can affect the cooperation between people. Experimental
data show how sonification (continuous auditory displays) can
promote appropriate trust and how sharing information regarding
automation reliance can enhance cooperation. Both situations
require a dynamical representation to describe the time varying
behavior typical of interaction with complex systems, but somewhat
unusual in the study of such systems.
(Drinks and snacks to follow)
Biography:John D. Lee is a professor in the Department of Mechanical and
Industrial Engineering, and has appointments in the Department of
Neurology, the Public Policy Center, the Injury Prevention Research
Center, and the Center for Computer-Aided Design. He is currently a
member of the Committee on Human Factors of the US National Research
Council's National Academy of Science.
Professor Lee has a background in engineering and psychology, with a
Ph.D. in mechanical engineering from the University of Illinois at
Urbana-Champaign. Before moving to the University of Iowa, he was a
research scientist at the Battelle Human Factors Transportation
Center for six years. His research considers technology-mediated
attention in applications such as driver distraction and supervisory
control of automation.
Professor Lee's website is: http://www.engineering.uiowa.edu/~csl/
Type: ITEE Seminar
Contact:Prof Penelope Sanderson and David Liu, seminar host (psanderson@itee.uq.edu.au, davel@itee.uq.edu.au)
or Guido Governatori (ITEE seminar co-ordinator)
(guido@itee.uq.edu.au)